RESERVATION FAQ FOR THE WEST RUTLAND PAW HOUSE INN SERVING THE KILLINGTON /OKEMO REGION



What is Included
?
Room rates are based upon double human occupancy, include a full country breakfast, 24/7 use of our doggie care facility, and a special Vermont experience for all! Lodging and amenities for two dogs is included in the rate. There is no additional charge for use of Mario's Playhouse - our on site dog care facility.

What is Extra?
There is a $10 per night fee if you do not bring at least one dog. A third dog is welcome for a small fee of $25 per night. There is a $25 per night fee for a third person and $40 for two additional people.

What is the Deposit Policy?
Your account will be charged for 1/2 of your stay (not including tax) or a minimum of one night's stay. The balance plus the full amount of tax will be due upon checking in.

When is Check in/Check out?
Check in is only by arranged appointment time from 3pm - 7pm on each night except Friday when check in is extended to 9pm. If you wish to arrive later, we will always TRY to accommodate you. We only ask that you let us know about your late check in time prior to your arrival.

What happens if I need to Cancel?
We hope that you do not have to cancel - but in the event that you do here's our policy.
Cancellation Policy:
1. For reservations cancelled 14 days or more before arrival: Guest receives a full refund less the greater of 10% of the deposit or $30 as an administrative fee
2. For reservations cancelled less than 14 days before arrival:
- If we are able to rebook the room, guest can apply the entire deposit towards a future visit within the ensuing 12 months or may receive a full refund minus the greater of 10% of the deposit or a $30 cancellation fee.
- If we are unable to rebook the room, unfortunately the guest will forfeit the entire deposit.
Major holidays, fall foliage, and special events require a 21 day notification
3. Unfortunately, in the event that we do not receive notice of your cancellation, your account will be charged the full amount of your stay.

Do you accept Human Children?
We are pleased to say that we welcome families of all ages. Because we have a very keen focus on safety, we require that if you plan on visiting us with a child under the age of 10 or in need of any special services, we ask that you call or e-mail prior to making a reservation. Our toll free # is 866-729-4687.

For a complete narrative of all our pettequitte and in house policies, please refer to this link

 
We love our guests!!